To upgrade or change your plan, log in to your account, go to the “Billing & Plans” section, and select the plan you want to switch to. The change will take effect immediately.
Yes, for portfolios with 11 or more properties, we offer custom pricing tailored to your specific needs. Please contact us to discuss a plan that works best for your property portfolio.
You can add or remove properties from your account by accessing the “Rooms” section in your Left navigation. From there, you can easily manage your property portfolio.
If you experience any issues with your account, please contact our customer email support team, who are available 24/7 to assist you.
Yes, our PMS allows you to add multiple users to your account with customizable roles and permissions to control access.
To cancel your account, go to the “Account Settings” section, and follow the cancellation process. Please note that once your account is canceled, all data associated with it will be permanently deleted.
Our refund policy is outlined in our terms of service. Generally, refunds are not issued for unused portions of a billing cycle, but we encourage you to contact our support team to discuss your situation.
Your billing history is accessible under the “Billing & Plans” section of your account dashboard, where you can view past invoices, payments, and subscription details.