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Privacy Policy

Last updated: July 11, 2025

Mago PMS (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you access or use our services, website, or platform (collectively, the “Service”).

By using Mago PMS, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of data:

A. Personal Information

When you register for an account or use our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Business/property information

  • Billing details (when applicable)

B. Property and Operational Data

As part of using our PMS, you may enter:

  • Guest names and contact details

  • Reservation details

  • Room and pricing information

  • Housekeeping and operations logs

C. Usage Data

We collect data about how you interact with our system, such as:

  • Device information

  • Browser type

  • IP address

  • Pages visited

  • Time spent on features or pages

2. How We Use Your Information

We use the data we collect to:

  • Provide, operate, and maintain our platform

  • Manage your account and subscription

  • Improve system functionality and user experience

  • Respond to inquiries or customer support requests

  • Send service-related communications and updates

  • Analyze system performance and usage trends

  • Ensure security and prevent fraud

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Trusted third-party providers for hosting, payment processing, analytics, and customer support

  • Law enforcement or government authorities if required by law or to protect our legal rights

  • Business partners or affiliates, only with your permission or as necessary to provide services

All partners and providers are contractually obligated to keep your data secure and confidential.

4. Data Security

We use industry-standard security measures including:

  • SSL encryption

  • Secure access controls

  • Regular data backups

  • Role-based user permissions

While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data for as long as your account is active or as needed to:

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

You may request data deletion at any time, subject to legal or operational requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to certain data processing

  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Improve site functionality

  • Analyze usage for performance improvements

You can control cookie settings through your browser at any time.

8. International Data Transfers

If you are accessing Mago PMS from outside our primary hosting region, please note your data may be transferred to and stored in countries that may have different data protection laws.

9. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted here, and if significant, we will notify you via email or platform message. Continued use of the service constitutes your agreement to the updated policy.

10. Contact Us

If you have any questions about these Terms, please contact us at:

📧 [email protected]

🌐 www.magopms.com